FAQ

Question 1

Is delivery included in the price?

Answer

It depends... If you're not sure about delivery charges or want to arrange collection please just ask! Vintage // All items exclude delivery - message us for a quote either before or after checkout Contemporary // These brand new items (eg. sofas) include free UK delivery

Question 2

Do you accept returns?

Answer

Vintage // For online orders there is a 14 day cooling off period in which you can change your mind If the item is faulty we will of course refund you Contemporary // As these special items are made to order to your bespoke specifications we cannot accept returns unless the item is faulty

Question 3

What condition are vintage items in?

Answer

Vintage items have had a previous life & will usually show signs of age & use We try to call out any major areas of wear or damage in the descriptions Please study the photos carefully or feel free to view prior to sale

Question 4

How sustainable is PUSH // PULL?

Answer

We strive to be as sustainable as we possibly can be! Vintage items are usually as green as they come - this is recycling in its purest form! The contemporary items are something we have agonised over making, as the last thing we want to do is send more unwanted furniture to landfill... If your old sofa is something we could sell we often buy them back from customers. If not we can always help you recycle it or donate it to a local charity. The most sustainable sofa is one you use for many years - that's why we specify such a high build quality & try to design items that will really last & age well. The PP//01 sofa is modular so it can easily be reconfigured after a house move or new addition to the family. In manufacturing we try our best to make the eco choice wherever possible. All our wooden frames come from FSC sources so you can be sure the forests are managed sustainably & ethically. We have chosen all our fabrics with a balance of sustainability & durability in mind. The Camira eco ranges are the ones to look out for if you want to make the greenest fabric choice - they are made with the most ethical methods possible & are really made to last. Foam & fillings are a tricky area for us & we're looking at greener options all the time but the cost is so prohibitative at the moment unfortunately... We only work with UK factories & suppliers which keeps our manufacturing miles down too.